- Your booking is confirmed when we have received full payment, including any damage deposit, taxes and fees. All major credit cards are accepted; credit card fees apply.
- Fully refundable damage deposit due at time of booking. Full amount refunded at checkout if no damage occurs. Refund decisions are based on the judgement of CaboCondoVacations.com staff in evaluating damage cost.
- Refund Policy – Short Term Rentals booked directly on this site:
- 100% refund for cancellations made within 48 hours of booking if the check-in date is more than 14 days away.
- 50% refund for cancellations made 60 or more days before check-in to allow time for rebooking.
- No refunds for cancellations made 60 or fewer days of check-in unless within 48 hours mentioned above.
- Long-term stays are under a separate lease agreement. The lease overrides these terms wherever they differ.
NOTE: if a refund is due, credit card fees are not refundable. Please use the “contact us” form on this site to request a cancellation refund.
Your stay – short-term rentals booked directly on this site:
- Community amenities. Our homes are in private communities run by a homeowners’ association (HOA). Elevators, pools, gyms, beach club, gates, roads and utilities (power, water, internet) are operated by the HOA or the utility, not by CaboCondoVacations.com. Outages or closures of these services are outside our control and are not grounds for a refund or credit.
- Report issues during your stay. Please tell us about any problem while you are staying, through your guest WhatsApp group or by email, so it can be addressed. Issues first reported after check-out are not our responsibility, and no compensation will be provided.
- Care of the home. Guests are responsible for the home and its contents during the stay. Damage beyond normal wear, missing items or extra cleaning will come out of the damage deposit at our sole discretion.
- Billing concerns. By booking, you agree to contact CaboCondoVacations.com first about any billing concern, and to give us the chance to resolve it, before filing a dispute or chargeback with your card issuer.
- Acceptance. Ticking the box at checkout is my legal signature, for me and everyone in my party.