Welcome to Copala 5505, a beautifully appointed 2-bedroom, 2-bathroom condominium on the 5th floor of Copala at Quivira. This House Manual explains how to operate the home and get the most out of your stay. If anything is missing or unclear, our on-site CaboCondoVacations team is here 7 days a week — just reach out to your property manager.
General Information & Check-in / Check-out:
Check-in is at 4:00 PM and check-out is at 10:00 AM. Your entry details are provided in your arrival message. For everyone’s security, all guests must be registered with community security, and no events or parties are permitted. Copala is a private, gated community — please respect quiet hours and your neighbors.
Kitchen:
The fully equipped kitchen is ready for your enjoyment:
Gas stove and oven. Please be careful, particularly if you have never used a gas stove. There is an electric auto-lighter: turn the burner to the desired level and you will hear a clicking as it lights. If a burner does not light after 15 seconds, turn it off, wait 10 minutes, and try again. If it repeatedly fails, contact the property manager.
Dishwasher. Automatic dishwasher detergent is kept under the sink. If you prefer to hand-wash, liquid dish soap is in a labeled dispenser above the sink. Please do not use hand-wash liquid in the dishwasher — it damages the machine and causes leaks. Please do not put plastic covers in the dishwasher; it gets very hot and melts them.
Full-size refrigerator and freezer with automatic ice and water. Please do not adjust the temperature settings.
Microwave. Toaster. Mr.-Coffee-style coffee maker with filters in the cabinet above it (coffee supply is not guaranteed — stock up on your way in or pre-order groceries if you have a die-hard coffee drinker in the group).
The hot water is gas-powered and takes a little while to heat up when you first turn on the tap.
Coasters. Numerous hand-made tile coasters match the decor — please use them under any drink or dish and never place hot, cold, or wet items directly on the furniture.
Trash. There is no in-sink disposal. Please use the under-counter trash container; full bags can be dropped down the chute near the elevator in the main hallway. Everything goes in one bag/one chute. Please dispose of trash often, as smells and ants can be a problem in the warm climate.
Bathrooms:
Both bathrooms are stocked with bath towels, hand towels, and washcloths, plus beach towels for the pools. Please use what you need and leave the rest folded so the cleaning crew knows what to launder. The hot water is gas-powered, so the shower runs cold for a few minutes before heating up. Extra toilet paper is under the sink counters, and we supply bulk shampoo, conditioner, and soap — let us know if anything runs low.
Laundry:
The unit has an in-home washer and dryer (compact stacked unit). Laundry detergent is supplied.
Balcony:
Your 5th-floor balcony offers beautiful ocean and resort views with comfortable seating — a perfect spot for morning coffee or an evening drink. Please use coasters and avoid placing hot or wet items directly on the outdoor furniture.
Technology & TV:
The living room has a Smart TV with streaming apps — sign in to your own accounts (Netflix, etc.) to watch your content just like home, and please sign out at check-out. High-speed WiFi covers the unit.
WiFi:
The WiFi name and password are on the house card in the unit (also shown on the modem). If you cannot find them, contact your property manager.
Community & Resort Access:
Copala guests enjoy the Copala clubhouse pools (kiddy pool and family infinity pool with ocean, mountain, and desert views), a large family jacuzzi, deli, spa, gym, bar & grill, media room, and an on-site tienda for essentials. Guests also receive access and discounts at ‘The After’ sports bar and ‘The Market’ food hall at Pueblo Bonito Sunset Beach, and at the Quivira Golf Clubhouse steakhouse (dinner reservations required). Resort reservable restaurants prioritize hotel guests, and Pueblo Bonito pools require the resorts’ all-inclusive package. The private owners-only beach club is not included with nightly stays; stays of 30+ nights include Exclusive Beach Club access subject to Quivira’s long-term rental requirements.
Concierge Services:
We can pre-arrange golf-cart rental, airport transportation, an in-unit chef or massage, grocery pre-stocking, fishing and excursions, private yacht charters, and more — just ask your property manager.
Before You Check Out:
Please start the dishwasher, drop trash bags down the hallway chute, leave used towels together, and sign out of any streaming accounts. Thank you for staying with us — we hope to welcome you back soon!